In a globalized world, intercultural competence has become a critical skill, especially in multicultural work environments. India, with its rich history, diverse culture and dynamic economy, is a global player on the world stage. However, for many Western business professionals and expats, working with Indian colleagues can be a challenge due to the stark cultural differences between Germany and India. In this article, we take a closer look at these differences and provide tips on how to work successfully with Indian partners.
Mentality and values
A decisive difference between Germany and India lies in the mentality and values of the people. While efficiency, punctuality and direct communication are often valued in Germany, other values such as respect for authority, family cohesion and the pursuit of harmony are more important in India. Hierarchies play a greater role and younger employees are expected to treat their superiors with respect.
This is how Indians see Germans:
- Order-loving, organized, systematic, obsessed with detail, planful and controlling
- Predictable, predictable, no surprises, inflexible, stubborn, not very open to new ideas
- Appointments are necessary for everything (even in private), no spontaneity
- Very correct, not very personal
- Informal meetings are very difficult, little small talk
- In everyday life: Only some people are friendly, little emotional, little small talk,
- At work: colleagues are often friendly and nice; in private and if you know each other, hospitable and helpful
- Often not satisfied, not positive, not happy
- Little contact between people, distant, reserved, polite, not cordial; making friends is difficult
- Very formal: you/you, Mr. X/ Ms. X, please/thank you
- Direct, clear, honest, sincere, not diplomatic (unfriendly)
- Help is not offered, you have to ask
- Keep what they say
- Yes or no - no differentiation
- Do everything in writing, lots of paper instead of communication
Social aspects
Indian society is strongly characterized by traditions, religions and cultural practices. The family is very important and decisions are often made within the family. In addition, the caste system is still present, which influences social structures and relationships. It is important to show sensitivity and respect for these social norms in order to avoid misunderstandings and build a good relationship with Indian colleagues.
Communication with Indians
Communication with Indians can be very different from that in Germany. Indian employees tend to communicate more indirectly and avoid confrontation in order to maintain harmony. This can be challenging for Western business people as clear and direct communication is preferred. It is important to be patient and read between the lines to avoid misunderstandings. It is also helpful to give regular feedback and encourage open dialog to ensure effective communication.
Dealing and working with Indians
Dealing with Indian colleagues requires empathy and flexibility. It is important to invest time in building relationships and gaining trust. Small talk is often appreciated and can make it easier to start conversations. In addition, it is important to recognize the importance of teamwork and set common goals to ensure successful collaboration.
Conclusion
Overall, intercultural cooperation with Indian colleagues requires an understanding of their mentality, values and social norms. Through respect, sensitivity and openness, misunderstandings can be overcome and successful working relationships can be established. India offers many opportunities and potentials, and with the right intercultural competence, these can be optimally utilized.
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